Privacy Policy

Vorxenordhon ("we", "our", "us") operates the website vorxenordhon.ddd. This Privacy Policy describes how we collect, use, and protect information when you use our website and inquiry services related to custom fabric bags and pouches.

1. Information We Collect

When you submit the contact form on our website, we collect the following personal data you provide:

• Your name
• Your email address
• Your message, which may include details about your custom fabric accessory order

We also automatically collect certain technical information when you visit our site, including IP address, browser type, pages visited, and time of access. This data is collected via cookies and server logs.

2. How We Use Your Information

We use the information you provide to respond to inquiries about custom fabric bags, pouches, and related accessories; to process and manage your custom orders; to communicate about your order status; and to improve our services and website functionality.

We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

3. Legal Basis for Processing (GDPR)

Where the General Data Protection Regulation (GDPR) applies, we rely on the following legal bases to process your personal data:

• Consent: when you actively provide your data through our contact form and tick the consent box.
• Performance of a contract: when we process data necessary to prepare, produce, and deliver your custom fabric accessories.
• Legitimate interests: to maintain the security of our website, to keep records of communications, and to improve our services, provided that such interests are not overridden by your rights and freedoms.
• Legal obligations: where we are required to retain or disclose certain information to comply with applicable laws.

4. Information Sharing and Disclosure

We may share your personal data only in the limited circumstances described below:

• With service providers who assist us in operating the website or delivering services (for example, hosting providers or email delivery services), and only to the extent necessary for them to perform their functions.
• When required by law, regulation, or legal process, such as responding to a court order or a lawful request from public authorities.
• To protect the rights, property, or safety of Vorxenordhon, our clients, or others, including to prevent fraud or security issues.

We do not sell your personal data.

5. International Data Transfers

Our website infrastructure and service providers may be located in countries outside your own. When personal data is transferred internationally, we take steps to ensure that an adequate level of protection is in place, such as relying on data processing agreements and, where applicable, standard contractual clauses or other appropriate safeguards recognized under GDPR.

6. Data Retention

We retain personal data provided through our contact form for as long as necessary to fulfill your custom fabric accessory order or respond to your inquiry, and for a reasonable period thereafter for record-keeping purposes, not exceeding three years unless a longer retention period is required by law.

7. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The right to access a copy of the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data, subject to certain legal exceptions.
• The right to restrict or object to certain types of processing.
• The right to withdraw consent at any time, where processing is based on consent.
• The right to data portability, where applicable.

To exercise any of these rights, please contact us using the details in the "Contact Information" section below. You may also have the right to lodge a complaint with a supervisory authority if you believe your rights have been infringed.

8. Children's Privacy

Our website and services are not directed to children under the age of 16, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal information without appropriate consent, please contact us so that we can delete the information.

9. Third-Party Services

Our website may use or integrate services provided by third parties. These services may collect data in accordance with their own privacy policies, which we do not control. Such services may include:

• Google Maps, embedded to display our studio location.
• Google Analytics, used to understand how visitors interact with our website and to improve performance and content.
• Google Ads services, including conversion tracking and remarketing, used to measure the effectiveness of our advertising and, where enabled, to show relevant ads to visitors.

Where required by law, we will obtain your consent before enabling analytics or marketing-related third-party services. For more information about how these third parties process data, please refer to their respective privacy policies.

10. Cookies and Similar Technologies

We use cookies and similar technologies to improve your browsing experience on vorxenordhon.world, to remember your preferences, and, where enabled, to measure site performance and the effectiveness of our communications. For full information on the cookies we use, including analytics and marketing cookies, and how to manage your preferences, please refer to our Cookies Policy.

11. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include serving our website over HTTPS and limiting access to personal data to personnel and service providers who need it to perform their duties.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The current version will always be available at vorxenordhon.world/privacy.html, and the "Last updated" date at the top of the page indicates the latest revision. We encourage you to review it periodically.

13. Contact Information

If you have questions about this Privacy Policy or how Vorxenordhon handles your data, or if you wish to exercise your privacy rights, please contact us at:

• Email: contactus-ask@vorxenordhon.world
• Phone: +1 414 817 0222
• Address: 3830 S Moorland Rd #C, New Berlin, WI 53151, United States